Contact

Contacting The Business DR

CONTACT MICHAEL MARSHALL “THE BUSINESS DOCTOR” directly at:  mmarshall1236@gmail.com

If you have interest in utilizing ‘The Business Doctor’ For:

– A FULL TIME or PART- TIME POSITION or Special PROJECT ASSIGNMENT

– ON-SITE ADVISORY / CONSULTING

– TELE – ADVISORY, CONSULTING, COACHING

– ASSSISTING IN POSITIONING A COMPANY FOR SALE

– ASSISTING IN EVALUATING A COMPANY FOR PURCHASE OR ACQUISITION

– TRAINING, TEACHING AND COACHING PROGRAMS

– SPECIAL SPEAKING ENGAGEMENTS

Some of the many training subjects to select from include;

Selling Skills- Consultative, discovering customer needs, objections & obstacles,
overcoming obstacles, value add, closing, discovering decision makers & influencers, networking, strategies, team approach
Management- How to create effective rewards & motivations that will contribute to business & sales growth.
How to use a team approach for greater productivity.
How to evaluate staff and abilities.
How to find, recruit, hire, and keep highly skilled staff.
Evaluating strengths & weaknesses of self & of staff and then improving.
Time & Organization Management- Finding & eliminating wasted time & efforts to make room for important tasks.
How to organize one’s time & efforts for maximum business development and accomplishing critical tasks.
We will actually review staff’s typical day & week to apply the newly learned principles.
Training- Exploring your training needs and implementing an affordable and effective continual training program that will contribute to business growth.
Customer Service- Improving customer service and how to utilize this function to increase sales & profits.
How to link your customer service to sales, marketing, and product development to help grow your business.
How to develop a reward & motivation system for customer service that will actually increase sales & profits, and grow your business.
Creative PR, Promotions, Communications- Exploring many affordable options and how to implement them.How to utilize a team effort to accomplish creative promotions, communications, and networking.
Creativity- Improving “Out of the Box Thinking” & “Creativity” for business development.
This is not easy to do since most people have put restrictions on their own thinking & minds.
Through some fun brain exercises and tasks “we will break down these walls and barriers to remove the blinders”.
Then we will apply some “Out of the Box Thinking” and ‘Creativity” to the company, their job challenges, and business growth.
Competition Analysis & Gaining a Competitive Edge- Determining the information that is needed and how to get it.
How to utilize the information to gain a competitive edge.
Products & Services Expansion- How to explore & network for possible products & services expansion.
Learn how to uncover capabilities that you may already have but do not realize.
Creative Merchandising- Exploring opportunities to present your products & services in various ways that can increase sales, profits, and possibly penetrate new markets & new customers.
Quality Improvement- This goes far beyond the traditional approach of trying to offer a better quality product or service.
It extends into all departments and all job functions to find wastes of all kind especially wasted time and effort.
Getting rid of such wastes will improve the company in many ways including improving profits, and making time to get important things done quickly without having to hire more staff.
Learning the importance of “Root Cause Analysis” in everything.
Marketing Communications- Exploring improvements for your communications including; literature, sales support literature, advertising, PR, website, lead generation and qualifying, and more.
Managing & utilizing your own customer database to improve sales.
Account Management- Revisit the fundamentals of account management and taking good care of the customer. Also, proceed far beyond this to network and explore more of the customers’ needs and opportunities for more business.
Utilizing all company resources to help perform good account management to increase business.
Setting up a formal account management process, program, and documentation to assure that full & complete good account management is performed continually.
Account Expansion- How to gain new customers by creative networking & niche marketing.
Cross Selling / Up-Selling- Developing strategies, approaches & creative programs to increase sales utilizing Cross Selling & Up Selling.

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